Website: https://peruce.com
Company Name: Peruce
This Return & Cancellation Policy applies to software products and digital services provided by Peruce.
1. Digital Product Refunds
Due to the digital and licensed nature of our software:
- All sales are final once a product has been downloaded or activated.
- No traditional return is applicable once the software has been accessed.
2. Refund Eligibility
Refunds may be considered only in the following limited cases:
- Duplicate or accidental charges
- Technical failure that cannot be resolved by Peruce support
- Errors in billing
Requests must be submitted within 7 days of purchase.
3. Subscription Cancellation
For subscription-based services:
- You may cancel at any time via your account settings or by contacting support.
- Cancellation is effective at the end of the current billing cycle.
- No partial refunds are issued for unused time after renewal.
4. How to Request a Refund or Cancellation
To request a refund or cancellation:
- Email [email protected] with your order number and reason.
- All requests are reviewed on a case-by-case basis.
5. Support & Resolution
If you encounter issues, we encourage you to contact support first. Many issues can be resolved without a refund.